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God Is a Salesman
Stevens, Mark
Hardcover - $12.34
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How You Do...What You Do / Create Service Excellence That Wins Clients for Life
Livingston, Bob
Hardcover - $18.17
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La mision de la empresa/ The Northbound Train / Definir El Espiritu, Establecer Los Propositos, Fijar El Rumbo/ Finding the purpose, Fetting the direction, Shaping the Destiny of Your Organization
Albrecht, K.
Paperback - $22.37
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Logistics and Supply Chain Integration
Sadler, Ian
Hardcover - $94.60
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Making Meaning / How Successful Businesses Deliver Meaningful Customer Experiences
Diller, Steve et al
Paperback - $16.24
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Management Lessons from Mayo Clinic / Inside One of The World's Most Admired Service Organizations
Berry, Leonard L. et al
Hardcover - $18.17
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Managing Customers for Profit / Strategies to Increase Loyalty and Build Profits
Kumar, V.
Hardcover - $25.99
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Managing Knock Your Socks Off Service
Bell, Chip R. et al
Paperback - $11.67
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Marketing for Rainmakers / 52 Rules of Engagement to Attract and Retain Customers for Life
Fragasso, Philip M.
Hardcover - $17.52
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Microsoft Dynamics CRM 4 For Dummies
Scott, Joel et al
Paperback - $16.24
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Microsoft Dynamics CRM 4.0 Unleashed
Wolenik, Marc J. et al
Paperback - $38.99
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Pain Killer Marketing / How to Turn Customer Pain into Market Gain
Stiehl, Chris et al
Hardcover - $21.46
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Profit Maximization Through Customer Relationship Marketing / Measurement, Predition and Implementation
Aksoy, Lerzan (EDT) et al
Paperback - $49.95
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Profit Maximization Through Customer Relationship Marketing / Measurement, Predition and Implementation
Aksoy, Lerzan (EDT) et al
Hardcover - $103.20
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Reality Sells / How to Bring Customers Back Again and Again by Marketing Your Genuine Story
Corbus, Andrew et al
Hardcover - $17.16
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Rules to Break & Laws to Follow / How Your Business Can Beat the Crisis of Short-termism
Peppers, Don et al
CD/Spoken Word - $17.97
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Rules to Break and Laws to Follow / How Your Business Can Beat the Crisis of Short-Termism
Peppers, Don et al
Hardcover - $19.47
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Satisfaction / How Every Great Company Listens to the Voice of the Customer
Denove, Chris et al
Paperback - $9.72
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The Best Service Is No Service / How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs, Library Edition
Price, Bill et al
MP3-CD - $23.55
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The Best Service Is No Service / How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs
Price, Bill et al
MP3-CD - $14.97
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The Best Service Is No Service / How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Price, Bill et al
Hardcover - $18.17
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The Best Service Is No Service / How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs, Library Edition
Price, Bill et al
CD/Spoken Word - $58.35
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The Best Service Is No Service / How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs
Price, Bill et al
CD/Spoken Word - $22.17
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The Gender Intelligent Retailer / Discovering the Indisputable Connection Between Women Consumers and Remarkable Business Growth
Yaccato, Joanne Thomas et al
Hardcover - $19.47
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The Marketing Mavens
Capon, Noel
Hardcover - $17.87
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The New Gold Standard / 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-carlton Hotel Company
Michelli, Joseph et al
Hardcover - $16.22
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The Supernova Advisor / Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth
Knapp, Rob
Hardcover - $19.47
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We / The Ideal Customer Relationship
Yastrow, Steve
Hardcover - $14.27
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Web Services Research and Practices
Zhang, Liang-Jie
Hardcover - $85.96
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What the Customer Wants You to Know / How Everybody Needs to Think Differently About Sales
Charan, Ram et al
CD/Spoken Word - $16.24
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What the Customer Wants You to Know / How Everybody Needs to Think Differently About Sales, Library Edition
Charan, Ram et al
CD/Spoken Word - $32.49
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What to Say to a Porcupine / 20 Humorous Tales That Get to the Heart of Great Customer Service
Gallagher, Richard S.
Hardcover - $12.97
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What's the Secret? / To Providing a World-Class Customer Experience
Dijulius, John R., III
Hardcover - $18.17
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Who Said So? / The Questions Revolutionary Businesses Ask That Make Them Successful
Parker, Michael E. et al
Hardcover - $12.97
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101 Ways to Improve Customer Service / Training, Tools, Tips, and Techniques
Ukens, Lorraine L.
Paperback - $43.00
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Achieve Sales Excellence / The 7 Customer Rules for Becoming the New Sales Professional
Stevens, Howard et al
Hardcover - $16.22
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Branded Customer Service / The New Competitive Edge
Barlow, Janelle et al
Paperback - $12.97
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Business Is the People & People Are the Business / Break One And the Other Will Break, How Ethics And Etiquette Protect Both
Akay, Vahe
Paperback - $18.95
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Care Packages for Your Customer / An Idea a Week to Enhance Customer Service
Glanz, Barbara A.
Paperback - $12.32
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Connecting With Your Customers
Harvard Business School Press
Paperback - $9.72
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