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Book, Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000 cover

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000
Running a Business in Today's Consumer-Driven World, Library Edition

Blackshaw, Pete
James, Lloyd (NRT)

CD/Spoken Word
$32.49 + $1.99 USPS S/H
$1.62 of your order (5%) will be donated to the school of your choice.


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MORE BOOK INFO
ISBN: 1400137314
Dewey Decimal: 658.8/12
Library of Congress: bl2008015727
Book Publisher: Tantor Media Inc
Language: ENG



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101 Ways to Really Satisfy Your Customers              The Value Profit Chain              Moments of Truth             
Griffiths, Andrew Heskett, James L./ Sasser, W. Earl/ Schlesinger, Leonard A. Carlzon, Jan




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