Funeral Home Customer Service A-Z
Creating Exceptional Experiences For Today's Families
Wolfelt, Alan D., Ph.D.
Paperback
List Price: $24.95
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BOOK SUMMARY
From personalizing memorials and visitations to aftercare for the bereaved, this thoughtful manual helps owners and staff of funeral homes and cemeteries better understand their customers and the special needs in tending to the grieving and burial process
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MORE BOOK INFO
ISBN: 1879651440
ISBN(13-digit): 9781879651449
Copyright: 2005
Dewey Decimal: 306
Book Publisher: Independent Pub Group
Language: ENG
No. of Pages: 236
Paper Weight (lb): 0.92 lb
