If you are having trouble logging in, there are five common problems.
1) You haven't registered yet.
If this is the case, notice that above the login form, there is an
option, "Not Registered? Click Here."
2) You are entering the wrong password.
Be sure to differentiate between lower case "L" and the number "1".
(If you are reading your password in a sans-serif font such as Arial,
it may be difficult to tell the difference. You may need to select the
password and change the font to something like Times New Roman.) Also
be sure to omit any spaces before, after, or within the password and
e-mail (underscores "_" may appear in your e-mail, of course). Login
information is not case-sensitive, i.e. upper and lower case letters will both
3) You are copying & pasting your e-mail and/or login into the
Copying text, particularly with recent software applications, picks up
formatting and other hidden instructions, which will cause our system
to reject your login. Please enter your e-mail and password manually.
4) You don't have the correct password.
Notice that above login form, there is an option, "Forgot Password?
Click Here". hen you click, it will take you to a page that asks
for your e-mail address. Note that the e-mail address must be the same
as the registration e-mail for the author/publisher. When you fill it
out, the password will be e-mailed to that address.
5) You have "cookies" turned off.
A cookie is a small text file placed on your computer by a web site to allow the
to distinguish you from other users, which allows for things like keeping
information about your current books and orders separate from such information
for other users. As such, if you have cookies disabled, you will be unable to
place an order on the web site. For more information on cookies,